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Susan Bodiker's avatar

This is medicine at its best. Taking time with a patient, explaining how things in a way they can understand, treating the whole person not just the symptoms and listening to what they say (and don’t say) is rare yet essential. You’re lucky that you work where you do and your patients are lucky to have you.

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Evie's avatar

Your opening comment about asking Lily how she was doing and her being a little bit snippy really resonated with me. I volunteer at a clinic where I am the front desk receptionist. I’ve learned not to ask people how they are doing. I just say “ welcome Mr. so-and-so it’s nice to see you today. “. Otherwise I get a litany of issues for which I have no answer. 🤪

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